Digital Credentials: Apple Wallet & Google Smart Tap

Digital wallets are transforming how consumers pay, access services and interact with the world around them. According to the Global Payments Report 2026, digital wallets accounted for 56% of global ecommerce transaction value in 2025. Meanwhile, IATA's 2025 Global Passenger Survey found that 78% of passengers want a smartphone experience combining digital wallets, identification and loyalty credentials.

As consumers increasingly turn to their smartphones for everyday interactions, Glownet is introducing support for Apple Value Added Services (VAS) and Google Smart Tap, enabling operators to issue NFC-enabled digital credentials directly into Apple Wallet and Google Wallet.

Guests can now access multiple services through a single connected digital pass, using the familiar mobile wallet already available on their device.

One Credential. Multiple Experiences.

Glownet digital credentials bring multiple interactions together through one pass, connecting guests to existing platform capabilities:

• Access & Ticketing: Validate tickets, entry, re-entry and access entitlements with a simple tap.
• Commerce: Identify guests and process transactions using linked prepaid balances and closed-loop credits.
• Loyalty & Rewards: Recognise members, apply eligible benefits and redeem rewards.
• Memberships & Entitlements: Manage memberships, vouchers, passes and guest privileges through a single digital credential.

Each credential connects to Glownet's centralised wallet and identity infrastructure, with balances, permissions and entitlements managed across the platform.

Automatic Credential Presentation

With Apple VAS and Google Smart Tap, guests can interact without searching through their wallet, opening an application or locating a QR code.

When a guest brings their smartphone near a compatible NFC terminal, the relevant digital credential can be automatically presented through their mobile wallet, ready for a simple tap.

Whether entering an attraction, making a purchase or redeeming a loyalty reward, the same credential enables a fast, intuitive interaction across multiple touchpoints.

Integrated Across the Glownet Platform

Digital credentials extend Glownet's existing support for RFID wristbands, cards and QR-based credentials, allowing operators to offer multiple identification methods within the same environment.

Rather than introducing a separate application or management system, Apple Wallet and Google Wallet credentials connect directly to Glownet's existing Commerce, Access Control, Wallets and Loyalty capabilities.

Operators retain centralised control over guest balances, entitlements and permissions while allowing customers to interact through their preferred method.

Greater Choice. Simpler Experiences.

From festivals and stadiums to attractions, resorts and membership programmes, Glownet digital credentials simplify the way guests access services, make purchases and engage with experiences.

By bringing multiple interactions into one familiar digital pass, Glownet gives operators greater flexibility and guests the freedom to choose how they connect.

Bring Digital Credentials to Your Experience

Give your guests the freedom to access, transact and engage using the mobile wallets they already know and trust.

Contact our team to explore how Apple Wallet and Google Wallet credentials can be integrated into your Glownet experience.

One Platform. Every Experience.