Coming Soon · Intelligence

AI Agents & Automation

Glownet AI Agents is a planned Intelligence capability that will bring natural language querying, automated operational recommendations, and AI-powered reconciliation to the platform, reducing the manual effort required to extract insight from event data.

Planned capabilities

Natural Language Reporting

Ask questions about your event data in plain language and receive structured answers drawn from live platform data, without writing SQL or building dashboards.

BI Agents

Automated agents that monitor key metrics, surface anomalies, and deliver proactive briefings to operators before, during, and after events.

Automated Reconciliation

AI-assisted reconciliation that identifies and explains discrepancies between platform transaction records and payment gateway settlement files.

Operational Recommendations

Real-time suggestions for operators based on live data patterns: queue management, vendor restocking signals, pricing adjustments, and capacity interventions.

Knowledge Assistants

AI assistants for operator onboarding and partner training, grounded in Glownet platform documentation and best-practice deployment guides.

Support Automation

Attendee-facing support automation for common queries (wallet balance, refund status, credential issues), reducing inbound volume at event help desks.

Interested in AI-powered operations?

Contact Glownet to discuss your requirements and be kept informed as this capability develops.