Analytics & Reporting

From every interaction to one operational view.

Connect every sale, payment and customer interaction with the operational activity behind it, all in one reporting environment.

Glownet Analytics overview across desktop and mobile devices.

Analytics & Reporting

Shape the data around the question

Start with a standard report, then choose the period, measures, groupings and format that match the decision in front of you.

Aggregated or raw

Group and split

Filter and compare

Multiple visual formats

Save reporting views

Export the results

One reporting layer across the operation

Move between commercial, financial, identity and operational activity without separating each part of the experience into another reporting system.

Sales & Revenue

POS, online, box office, marketplace, fees and tips

Payments & Cashflow

Card, cash and wallet payments, refunds and settlement activity

Wallets & Balances

Stored value, top-ups, spending, balances and refunds

Orders & Fulfilment

Orders, tickets, packages and fulfilment activity

Entry & Access

Tickets, credentials, zones and entry activity

Customers & Teams

Customer behaviour, spending and staff performance

Start with the headline. Investigate the detail.

Move from an overall result to the category, station, product, payment method or transaction behind it.

1

Build the structure

Choose the dimensions, measures and time periods relevant to the question.

2

Compare performance

Review products, locations, stations and operating periods consistently.

3

Use the result

Save the view, return to it later or export the underlying data.

Glownet Analytics detailed data grid for investigating reporting results.

Analytics & Reporting

Turn operational data into better decisions

Give every team a clearer view of performance across events, venues and destinations.