· Ticketing · 2 min read
How BERHTA Club in Washington DC Transformed Its Operations with Glownet’s Event Technology
When it comes to running a high-volume nightlife venue, speed and reliability are everything. BERHTA Club in Washington DC partnered with Glownet, the leading provider of cashless payment and event technology, to elevate its operations and guest experience, and the results were immediate.
Faster Transactions, Happier Guests
From the very first event using Glownet, BERHTA saw a clear improvement in transaction speed and customer service time. Order taking and payment processing became faster and more efficient, helping bartenders serve more guests, faster.
Even when connectivity fluctuated, Glownet’s offline mode ensured that transactions continued seamlessly, automatically syncing once the internet was restored. This reliability allowed the team to focus on guests, not glitches, a key benefit for any busy music venue or festival.
Streamlined Staff Experience
Behind every smooth service operation is a capable team, and BERHTA’s staff quickly adapted to Glownet’s intuitive handheld devices. The clear color patterns, bright screens, and user-friendly interface made order taking simple and efficient.
The result was higher staff satisfaction and less need for constant managerial oversight at the bar. With Glownet, employees could focus on what matters most, keeping the energy high and the guests happy.
Powerful Tools for Managers
For venue managers, Glownet’s backend reporting system provided the visibility and control needed to optimize every event. Real-time sales data, menu updates, and customizable reporting dashboards helped BERHTA’s management make data-driven decisions before, during, and after each event.
The ability to update menus instantly and access insights on performance gave the team full control, saving hours in setup and reconciliation..
A Scalable Solution for the Nightlife Industry
BERHTA’s experience highlights how modern cashless technology can transform both the guest and staff experience in nightlife environments. With Glownet’s integrated platform, venues of any size — from intimate club nights to large-scale festivals — can streamline payments, enhance customer satisfaction, and unlock data-driven growth opportunities.
As Boris Stojkovic, BERHTA’s Manager, explains:
“I’ve worked with a lot of POS systems, and this is the easiest to make changes with and the fastest for staff to learn how to use.”
About Glownet
Glownet empowers venues, festivals, and live events around the world with seamless cashless payment, access control, and data insight solutions. By combining real-time operational tools with audience analytics, Glownet helps organizers improve efficiency, boost revenue, and deliver exceptional guest experiences.
📈 Ready to bring smarter technology to your venue?* Get in touch with the Glownet team → to see how we can transform your operations.
