Glownet does not make, accommodate or manage any financial transactions between customers and event promotors when purchasing tokens, virtual credits or virtual currencies. Our platform is designed to manage virtual transactions of virtual currencies and credits, only after they have been purchased from the event promotor, using a third party transaction provider.
As such, Glownet never holds any funds on behalf of either their clients or their customers. All refunds are processed by a third party provider. Glownet provides information to the promotor and transaction processor to enable the swift, accurate refund of any unspent credits.