Glownet Onsite Services

We work with you from beginning to end

Pre Event

From the moment you start planning your event, our delivery team is there for you to ensure a smooth implementation of our technology. Your dedicated Delivery Director will be with you at every step of the way.

Our pre-event services


  • Full integration of ticketing data with our APIs
  • Wristband audit procedures and support
  • Cloud Web Portal for vendor pre-registration
  • Point of Sale screen administration

During Event

Running an event can be stressful. Our team has delivered over 350 events in over 30 countries. A smooth deployment is key. We will go above and beyond to give you and your audience the best experience.

Our event services


  • Project Manager
  • Deputy Project Manager and support liaisons
  • Management support of ticket resolution issues
  • Software, hardware, and network
  • Training manuals & personnel
  • Technical Lead and Tech Support
  • POS Terminals
  • RFID Readers
  • Dedicated Vendor Liaison
  • Asset Manager
  • Customer Service Liaison
  • Top Up Liaison
  • Live Top-ups

Post Event

Once your event it is finished, it's time to wrap up. Our rich data will help you to gain insights in the event, bottlenecks and financial flows. Our team will provide you with the reports during and after the event.

Our post-event services


  • Full Transparency of customer remaining balances
  • Live and post event reporting
  • Event series
  • Refunds T&Cs

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GLOWNET

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